1).All our items are checked and packed in good condition before dispatching. Your positive feedback is very important to us. If you find any problem with our items, please do not hesitate to contact us within 7 days upon receipt of items. We will help you to solve any problem.
2).Items returned should be in its orginal undamaged and unused condition.
3). Should returns be required: Step 1) Contact us via Alibaba.com`s message center Step 2) Provide as much detail as possible about the problem you are having Step 3) Authorization to return the item will be issued Step 4) Return the item for the agreed exchange or refund
4). Buyer should provide us the tracking number of the package returned.
(1) What’s your payment term ?
Our normal payment term is 50% as deposit, balance before loading by T/T. For large order, we accept L/C. For trial order about some play parts, we accept western union, paypal or cash.
(2) How can I place order ?
Sign contract– Pay deposit– Production–Pay balance–loading — delivery
(3) What’s your delivery time ?
It is based on the quantity you order. But normally, our production time is 15 days.